HUMAN FACTOR DESIGN OF IN-VEHICLE TRAVELER INFORMATION SYSTEMS

This paper summarizes an ongoing effort to develop a precise and detailed set of human factors design guides for advanced traveler information systems (ATIS). Significant advances in electronics and microcomputing during the past few decades have led to the feasibility of functionally powerful, computer-based ATIS as part of the automotive environment. Although these systems range in functionality, they all have the goal of acquiring, analyzing, communicating, and presenting information to assist travelers in moving from a starting location to a desired destination. While systems under development or in production promise to improve travel safety, efficiency, and comfort, they represent a new frontier in ground transportation. If not carefully developed, such systems could result in misapplied and useless technology. Analytical activities have defined the current state of ATIS knowledge, developed preliminary design guidelines, and identified gaps in existing research findings. Ongoing empirical research has focused on driver acceptance issues and performance implications of presenting inaccurate information through an ATIS. This research has shown that harmless inaccurate information is tolerated by drivers with no loss of trust in the system, but that harmful inaccurate information greatly diminishes trust. Future integrated activities include the synthesis of prior research findings with those generated during the current project into a relevant and useful set of human factors design guides for ATIS.

  • Supplemental Notes:
    • Five volumes of papers and one volume of abstracts comprise the published set of conference materials.
  • Corporate Authors:

    VERTIS

    TORANOMOM 34 MORI BUILDING 1-25-5
    TORANOMON, MINATOKU, TOKYO 105  Japan 
  • Authors:
    • Kantowitz, B H
    • Cambell, J L
  • Conference:
  • Publication Date: 1995-11

Language

  • English

Media Info

  • Pagination: p. 1723

Subject/Index Terms

Filing Info

  • Accession Number: 00723465
  • Record Type: Publication
  • Report/Paper Numbers: Volume 4
  • Files: TRIS
  • Created Date: Jul 28 1996 12:00AM