CONNECTING RANDOM ACTS OF QUALITY: GLOBAL SYSTEM STANDARD

Total quality management (TQM) is a strategy within the global design and construction industry to move closer to consistently satisfied clients and project profits. For many, the International Organization for Standardization's (ISO) measurement framework--ISO 9000--coupled with TQM principles is prviding a new platform for charting organizational success. The quality age is entering the measurement phase. TQM applies common sense, but not by accident. Most successful organizations today plan for quality by creating strategies, developing and implementing plans, setting policy, and reinforceing them in daily work. Measurement is a way of tracking success and ISO 9000 is the international tool of choice.

Language

  • English

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Filing Info

  • Accession Number: 00721161
  • Record Type: Publication
  • Files: TRIS
  • Created Date: May 29 1996 12:00AM