TOTAL QUALITY MANAGEMENT - ITS PHILOSOPHY, BEGINNINGS AND PROCESS AND ITS APPLICATION TO F-14 DEPOT MAINTENANCE

The paper discusses how the US Naval Aviation Depot, Norfolk, Virginia employed the new Japanese management philosophy of Total Quality Management (TQM) to reduce costs and boost productivity and efficiency. A specific application of TQM is highlighted with the preparation and implementation of the F-14 aircraft maintenance competition program. Outstanding productivity gains were achieved.

• Supplemental Notes:
  • ASE and NSSC Annual Technical Symposium, 27th; Challenges of the Nineties - Accomplishing more with less; 23 May 1990, Arlington, Va, USA, paper 2 [52 p, 32 ref, 7 tab, 28 fig]
• Authors:
  • Robbins, T
  • Shen, T W
  • Wilbat, B B
• Publication Date: 1990

Language

• English

Subject/Index Terms

• TRT Terms: Cost control; Maintenance management; Quality control
• Subject Areas: Finance; Maintenance and Preservation; Marine Transportation;

Filing Info

• Accession Number: 00698592
• Record Type: Publication
• Source Agency: British Maritime Technology
• Files: TRIS
• Created Date: Aug 14 1995 12:00AM