TOTAL QUALITY IN CONSTRUCTION PROJECTS: ACHIEVING PROFITABILITY WITH CUSTOMER SATISFACTION

Drawing on forty years of professional consulting experience in the British construction industry, Ron Baden Hellard presents a logical and reasoned argument for the use of total quality management in the construction industry, on construction projects, and for the development of an auditing technique to maintain quality in them.

• Corporate Authors:

  American Society of Civil Engineers

  345 East 47th Street
  New York, NY  United States  10017-2398
• Authors:
  • Hellard, R B
• Publication Date: 1993

Language

• English

Media Info

• Pagination: 200 p.

Subject/Index Terms

• TRT Terms: Construction industry; Construction projects; Customers; Profitability; Quality assurance
• Geographic Terms: United Kingdom
• Subject Areas: Administration and Management; Construction; Highways; I10: Economics and Administration;

Filing Info

• Accession Number: 00673940
• Record Type: Publication
• Files: TRIS
• Created Date: Feb 9 1995 12:00AM