LEVELS OF SERVICE PROVIDED BY URBAN TRANSPORTATION SYSTEMS

A level of service measure has been developed which has expanded beyond the traditional bounds that concentrate on dollar values and which recongnizes that the level of service is a qualitative measure. The process involves 6 basic procedures. (1) Development of a concise but comprehensive goal related to urban transportation systems. (2) The goal may be defined by a series of concise and inclusive objectives. (3) Each objective may be defined by one or more performance measures. (4) Ranking and weighting procedures are suggested which would allow relative weights to be assigned to each objective and performance measure. (5) The utility concept is introduced which permits quantitative comparison of individual values of a single performance measure. (6) An evaluation is developed which facilitates the determination of the level of service of any one system or system element.

• Supplemental Notes:
  • Informational Report by ITE Technical Council Committee 64-1.
• Corporate Authors:

  Institute of Traffic Engineers

  2029 K Street, NW
  Washington, DC    20006
• Publication Date: 1976-1

Media Info

• Features: Figures; References;
• Pagination: p. 30-35
• Serial:
  • Traffic Engineering
  • Volume: 46
  • Issue Number: 1
  • Publisher: Institute of Traffic Engineers

Subject/Index Terms

• TRT Terms: Evaluation; Level of service; Performance; Qualitative analysis; Quantitative analysis; Statistical ranking; Strategic planning; Urban transportation
• Old TRIS Terms: Ranking
• Subject Areas: Administration and Management; Data and Information Technology; Highways; Operations and Traffic Management; Public Transportation;

Filing Info

• Accession Number: 00131065
• Record Type: Publication
• Files: TRIS
• Created Date: Apr 21 1981 12:00AM