TOLL PLAZA CAPACITY AND LEVEL OF SERVICE

A methodology for evaluating the capacity of a toll plaza was developed, and level-of-service (LOS) criteria for toll area traffic were established. LOS for toll facilities should be quantified for several reasons. First, quantification of the LOS would enable designers to evaluate design alternatives using accepted standards. Second, it would provide a scientifically sound basis for comparing traffic operations of various facilities. Third, it would furnish a means to evaluate before-and-after conditions and thus determine the effectiveness of any improvement. Finally, it would give the general public and legislative representatives a readily understandable and yet scientifically established measure of overall performance. Traffic data at the four plazas of the Richmond-Petersburg Turnpike in Virginia were collected using synchronized video cameras. The capacity of the toll booths was found to range from 600 to 750 passenger cars per hour, depending on the type of toll collection. Average density, which is highly correlated with volume-to-capacity ratios, can be used as a criterion for defining LOS for toll plaza areas.

• Record URL:
  http://onlinepubs.trb.org/Onlinepubs/trr/1991/1320/1320-015.pdf
• Record URL:
  https://scholar.google.com/scholar_lookup?title=TOLL+PLAZA+CAPACITY+AND+LEVEL+OF+SERVICE&author=T.+Woo&author=L.+Hoel&publication_year=1991
• Availability:
  • Find a library where document is available. Order URL: http://worldcat.org/isbn/0309051533
• Supplemental Notes:
  • This paper appears in Transportation Research Record No. 1320, Freeway Operations, Highway Capacity, and Traffic Flow 1991. Distribution, posting, or copying of this PDF is strictly prohibited without written permission of the Transportation Research Board of the National Academy of Sciences. Unless otherwise indicated, all materials in this PDF are copyrighted by the National Academy of Sciences. Copyright © National Academy of Sciences. All rights reserved
• Authors:
  • Woo, T Hugh
  • Hoel, Lester A
• Publication Date: 1991

Media Info

• Features: Figures; References; Tables;
• Pagination: p. 119-127
• Monograph Title: Freeway operations, highway capacity, and traffic flow, 1991
• Serial:
  • Transportation Research Record
  • Issue Number: 1320
  • Publisher: Transportation Research Board
  • ISSN: 0361-1981

Subject/Index Terms

• TRT Terms: Highway capacity; Level of service; Toll plazas
• Geographic Terms: Virginia
• Subject Areas: Highways; Operations and Traffic Management; Terminals and Facilities; I71: Traffic Theory;

Filing Info

• Accession Number: 00621690
• Record Type: Publication
• ISBN: 0309051533
• Files: TRIS, TRB, ATRI
• Created Date: Apr 30 1992 12:00AM