EXCEEDING CUSTOMER EXPECTATIONS

No abstract provided.

• Availability:
  • Find a library where document is available. Order URL: https://www.library.northwestern.edu/find-borrow-request/requests-interlibrary-loan/lending-institutions.html
• Supplemental Notes:
  • RICHARD FRICK (AMERICAN HONDA MOTOR COMPANY, INC.)
• Authors:
  • FRICK, R D
• Conference:
  • ANNUAL CONFERENCE, COUNCIL OF LOGISTICS MANAGEMENT
• Publication Date: 1990

Language

• English

Media Info

• Pagination: p. 191-200
• Serial:
  • Volume: 2

Subject/Index Terms

• TRT Terms: Automobile industry; Customer service
• Identifier Terms: American Honda Motor Company
• Subject Areas: Vehicles and Equipment;

Filing Info

• Accession Number: 00578245
• Record Type: Publication
• Source Agency: Northwestern University, Evanston
• Files: TLIB
• Created Date: Dec 31 1991 12:00AM