QUALITY -- A NEW LEVERAGE BETWEEN SHIPPERS AND CARRIERS

SIDEBAR: THE WORKFORCE CAN MAKE IT HAPPEN, IF ANYONE REALLY CARES BY JAMES E. LARSEN

• Availability:
  • Find a library where document is available. Order URL: https://www.library.northwestern.edu/find-borrow-request/requests-interlibrary-loan/lending-institutions.html
• Supplemental Notes:
  • BY LEO J. DONOVAN (BOOZ, ALLEN & HAMILTON, INC.)
• Authors:
  • DONOVAN, L J
  • LARSEN, J E
• Publication Date: 1989-7

Language

• English

Media Info

• Pagination: p. 55-58
• Serial:
  • American Shipper
  • Volume: 31
  • Issue Number: 7
  • Publisher: Howard Publications, Incorporated
  • ISSN: 1074-8350
  • Serial URL: http://www.americanshipper.com

Subject/Index Terms

• TRT Terms: Carrier selection; Competition; Customer service; Shipments; Shipping
• Subject Areas: Freight Transportation; Marine Transportation;

Filing Info

• Accession Number: 00556223
• Record Type: Publication
• Source Agency: Northwestern University, Evanston
• Files: TLIB
• Created Date: Jan 31 1990 12:00AM