INDUSTRIAL SHIPPER SURVEY - PLANT LEVEL

This report presents the findings of the Industrial Shipper Survey which was undertaken as part of the 1974 National Transportation Study. The survey was designed to provide a better understanding of industrial users' problems, motivations, expectations, and levels of satisfaction associated with the Nation's transportation system. Data were obtained from a nationwide sample of manufacturers by means of a questionnaire--interview process. All modes of transportation used in moving freight were studied with exception of pipelines. Four performance measures were employed in the study: on-time pickup, on-time delivery, loss, short or damage, and equipment availability. Other areas of inquiry included: private transportation, speed vs. reliability in freight transportation, projected modal spilt, and shipper and government relations.

• Corporate Authors:

  Office of the Secretary of Transportation

  Office of Transportation Planning Analysis, 1200 New Jersey Avenue, SE
  Washington, DC  United States  20590
• Authors:
  • Jones, J R
• Publication Date: 1975-9

Media Info

• Pagination: 120 p.

Subject/Index Terms

• TRT Terms: Freight service; Freight transportation; Loss and damage; Mode choice; Motor carriers; Private trucking; Quality of service; Questionnaires; Regulations; Reliability; Surveys; Traffic managers
• Uncontrolled Terms: Shippers
• Old TRIS Terms: Government regulations
• Subject Areas: Freight Transportation; Law; Motor Carriers; Railroads;

Filing Info

• Accession Number: 00129262
• Record Type: Publication
• Source Agency: Office of the Secretary of Transportation
• Report/Paper Numbers: DOT P 5010.1
• Files: TRIS, USDOT
• Created Date: Feb 19 1976 12:00AM