THE CHANGES FROM PUBLIC SECTOR OPERATORS TO COMMERCIAL PROFIT MAKING. 13TH AUSTRALASIAN TRANSPORT RESEARCH FORUM, CHRISTCHURCH, NEW ZEALAND, 18-21 JULY 1988; FORUM PAPERS. VOLUME 1 AND 2

Urban public transport in Great Britain has traditionally been supplied by public sector operators, whose objectives have included providing a safe and efficient public transport network and whose targets have normally been to maximise ridership and meet various 'social' objectives. Now, under recent legislation, more and more of the operators have been set up as commercial companies; their objectives now must be dominated by the need to make a profit. This paper concentrates not on the impact of this change on the public transport offered, but rather the changes it in turn demands in the attitudes of the operating company. Those responsible for marketing must stop being responsible for selling the service to the public and start telling the operator what service he can sell. This paper, based primarily on steer, davies and gleave's experience in the United Kingdom, addresses issues of major importance in the new economic 'climate' of New Zealand. (Author/TRRL)

• Availability:
  • Find a library where document is available. Order URL: http://worldcat.org/isbn/0477052096
• Corporate Authors:

  Ministry of Transport, New Zealand

  38-42 Waring Taylor Street, P.O. Box 3175
  Wellington,   New Zealand 
• Authors:
  • KILVINGTON, R P
  • Russell, C H
• Publication Date: 1988

Media Info

• Features: References;
• Pagination: p. 489-511
• Serial:
  • Publication of: Ministry of Transport, New Zealand
  • Publisher: Ministry of Transport, New Zealand

Subject/Index Terms

• TRT Terms: Administration; Attitudes; Buses; Competition; Conferences; Deregulation; Industries; Legislation; Level of service; Marketing; Operators (Persons); Planning; Profits; Public transit; Urban areas
• Uncontrolled Terms: Operator
• Geographic Terms: New Zealand; United Kingdom
• ITRD Terms: 155: Administration; 2267: Attitude (psychol); 1272: Bus; 235: Competition; 8525: Conference; 144: Deregulation; 332: Industry; 1556: Legislation; 653: Level of service; 277: Marketing; 1054: Network (traffic); 8079: New Zealand; 102: Personnel; 143: Planning; 217: Profit; 744: Public transport; 8119: United Kingdom; 313: Urban area
• Subject Areas: Administration and Management; Finance; Highways; Law; Planning and Forecasting; Public Transportation;

Filing Info

• Accession Number: 00492897
• Record Type: Publication
• Source Agency: ARRB
• ISBN: 0-477-05209-6
• Files: ITRD, TRIS
• Created Date: May 31 1990 12:00AM