CULTIVATING THE GRASSROOTS

Techniques that help in selling the public on programs of the Illinois Department of Transportation are described. IDOT enlisted the aid of a nationwide business communication consulting firm to accomplish its goals: conter negative rapport; develop a professional style; establish conversation rather than confrontation; move the meeting to a conclusion where everyone comes out a winner. An 'open house' atmosphere, the importance of eye contact even in large meetings, and the avoidance of technical terms are all discussed.

• Availability:
  • Find a library where document is available. Order URL: http://worldcat.org/issn/00410721
• Corporate Authors:

  National Safety Council

  444 North Michigan Avenue
  Chicago, IL  United States  60611
• Authors:
  • Dunn, M
• Publication Date: 1990-3

Media Info

• Pagination: p. 27-28
• Serial:
  • Traffic Safety (Chicago)
  • Volume: 90
  • Issue Number: 2
  • Publisher: National Safety Council
  • ISSN: 0041-0721

Subject/Index Terms

• TRT Terms: Communities; Public participation; Public relations; State departments of transportation
• Subject Areas: Highways; Safety and Human Factors; Society; I80: Accident Studies;

Filing Info

• Accession Number: 00494786
• Record Type: Publication
• Files: TRIS
• Created Date: Jun 30 1990 12:00AM