In order to respond promptly and effectively to the rapid pace of change, organizations must realize that the success, if not survival, of their business depends on their ability to strategically plan, apply, and aggressively manage their investment in information technology (IT). The phenomena of corporate downsizing, global networking, pressures to cut costs while improving service and product quality, the need to streamline delivery systems, and the galloping pace of IT development are among the factors forcing businesses to adapt or die. There are no textbook solutions to developing management skills in this area. Each organization must come to grips with this need in its own way, giving the same attention to the quality of its IT management that it does to other critical functions. Moveover, companies must be ready to invest in whatever improvement programs are needed to ensure success. Often, this requires a total revamping of management's approach to IT. Five basic areas that organizations must consider when addressing this need are addressed in this paper. These are management engagement, organizational assessment, strategic alignment, implementation skills, and operational support.

Media Info

  • Pagination: p. 231-247
  • Serial:

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Filing Info

  • Accession Number: 00494566
  • Record Type: Publication
  • Files: TRIS
  • Created Date: May 31 1990 12:00AM