RANN UTILIZATION EXPERIENCE. CASE STUDY NO. 10. EFFECTIVENESS MEASUREMENT METHODS

The Urban Institute's RANN project, Effectiveness Measurement Methods, is designed to help satisfy the need for substantive information on the effects of government services on citizens and the community. The lack of this information has limited the ability of local officials to evaluate services, allocate resources, and formulate policy. The objectives of the study were to develop the tools and an implementation system that would afford local officials significantly improved information on their services; specifically, the measures were intended to help identify current problem areas, indicate progressive or retrogressive trends, indicate inequities in service delivery, provide a data base and methods for its use in productivity-incentive plans, and provide a data base for use in comparison research between cities. Cities throughout the nation are adopting the techniques derived in this project. The techniques are readily modifiable for almost any local government.

• Supplemental Notes:
  • Also included in complete report and summary, PB-247 243. PC$13.00, MF$2.25. Prepared in cooperation with Urban Inst., Washington, D.C.
• Corporate Authors:

  Research Triangle Institute

  P.O. Box 12194
  Research Triangle Pk, NC  United States  27709

  National Science Foundation

  Research Applied to National Needs
  Washington, DC  United States  20550

  Urban Institute

  2100 M Street, NW
  Washington, DC  United States  20037
• Authors:
  • Harry, H P
• Publication Date: 1975

Media Info

• Pagination: 31 p.

Subject/Index Terms

• TRT Terms: Cities; Cities and towns; City planning; Databases; Evaluation; Fires; Freight transportation; Level of service; Libraries; Local government; Police; Protection; Recreational facilities; State government; Transportation
• Uncontrolled Terms: Services
• Old TRIS Terms: Water services
• Subject Areas: Administration and Management; Security and Emergencies; Transportation (General);

Filing Info

• Accession Number: 00094243
• Record Type: Publication
• Source Agency: National Technical Information Service
• Report/Paper Numbers: NSF/RA/G-75-038
• Contract Numbers: NSF-C927
• Files: TRIS
• Created Date: Mar 29 1976 12:00AM