COMPARISON, CONTRAST, AND CRITIQUE OF FOUR COMMUTER COORDINATION SYSTEMS

The purpose of this review is to establish a general understanding of the concept of organizational effectiveness by summarizing major models of effectiveness presented in literature, and to specify a useful framework for analyzing organizational effectiveness in the 4 commuter coordination systems documented in this report. This study examined operations at four commuter coordination organizations in California. Interviews with individual and small groups were conducted with members of all levels of the organizations in San Diego, Sacramento, Orange County and the Los Angeles area. Respondents provided qualitative and quantitative information on the region and the history of the agency, the services offered, and the structure and culture of the organization. The strengths and weaknesses of each organizational form were analyzed and speculated on the future of the organization as well as the commuter coordination function. A model of interorganizational relationships was developed as a result of the interviews and this model was employed to evaluate the strengths and weaknesses of each organizational form and to generate an ideal type for future rideshare organizations. Legislation legitimizing the commuter coordination service was found to be a critical factor in the ability of the agencies to impact their environments. The numerous appendices in this report provide reference documents related to ordinances, vanpool license and maintenance requirements, tips to make ridesharing work, air quality planning, demand management plans, night rider and student ridesharing plans, and others.

• Corporate Authors:

  University of California, Irvine

  Graduate School of Management
  Irvine, CA  United States  92717

  Urban Mass Transportation Administration

  400 7th Street, SW
  Washington, DC  United States  20590
• Authors:
  • Margulies, N
  • BAKER, J
• Publication Date: 1990-2

Media Info

• Features: Figures; Tables;
• Pagination: 464 p.

Subject/Index Terms

• TRT Terms: Alternatives analysis; Carpools; Commuter service; Coordination; Mathematical models; Ordinances; Ridesharing; Vanpools
• Identifier Terms: Urban Mass Transportation Act
• Uncontrolled Terms: Models
• Geographic Terms: California
• Old TRIS Terms: Umta section 11
• Subject Areas: Law; Passenger Transportation; Public Transportation;

Filing Info

• Accession Number: 00495334
• Record Type: Publication
• Source Agency: Urban Mass Transportation Administration
• Report/Paper Numbers: UMTA-CA-11-0034-90-1
• Contract Numbers: UMTA-CA-11-0034
• Files: TRIS, USDOT
• Created Date: Jul 31 1990 12:00AM