MODELING THE SERVICE QUALITY OF CONSOLIDATED COAST GUARD 500 KHZ OPERATIONS

A study was made of the U.S. Coast Guard's 500 kHz radio distress watch on the West Coast to determine if consolidation of the operation would produce unacceptable delays in service. The problem was recognized as a single server queueing system. Discussion of the general principles of queueing theory along with its application to the specific problem is provided. A FORTRAN program was developed to handle a range of single server queueing problems. The computer program was used to stimulate the 500 kHz radio watch operation and to make predictions about the service quality when several stations are consolidated. Positive recommendations based on the output are provided.

• Supplemental Notes:
  • Sponsored in part by Coast Guard, Washington, D.C. Paper copy also available from GPO.
• Corporate Authors:

  Institute for Telecommunication Science

  Office of Telecommunications, 325 Broadway
  Boulder, CO  United States  80302

  United States Coast Guard

  2100 Second Street, SW
  Washington, DC  United States  20593
• Authors:
  • Vandermade, D W
• Publication Date: 1975-4

Media Info

• Pagination: 101 p.

Subject/Index Terms

• TRT Terms: Computer programs; Distress signals; Performance evaluations; Radio; Safety; Simulation; Telecommunications; Traffic; Transportation
• Identifier Terms: FORTRAN (Computer program language); United States Coast Guard
• Old TRIS Terms: Radio operators
• Subject Areas: Operations and Traffic Management; Safety and Human Factors; Transportation (General);

Filing Info

• Accession Number: 00092085
• Record Type: Publication
• Source Agency: National Technical Information Service
• Report/Paper Numbers: OTR-75-61
• Files: NTIS
• Created Date: Oct 18 1976 12:00AM