QUALITY OF WORK LIFE IN THE TRANSIT INDUSTRY. RESOURCE NOTEBOOK
Quality of Work Life focuses on participative decision making for employees as a means to improve productivity. The various ways include establishment of labor-management committees, incentive programs, and quality circles. Programs typically put high value on employees and use of their knowledge of the job to improve operations. The majority of the document was originally developed for use as the student handbook for a series of four workshops designed to explore the concept and its implementation. It describes the Quality of Work Life concept and provides an overview of the transit industry, reviews techniques to identify needs for organizational change and describes a number of processes to implement solutions. Techniques to involve workers in the change process are described generically. Specific case studies are included.
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Corporate Authors:
National Cooperative Transit Res & Devel Program
2101 Constitution Avenue, NW
Washington, DC United States 20418Urban Mass Transportation Administration
400 7th Street, SW
Washington, DC United States 20590Department of Labor
Bureau of Labor Management Relations and Cooperative Programs
Washington, DC United States 20210Office of the Secretary of Transportation
Technology Sharing Program, 1200 New Jersey Avenue, SE
Washington, DC United States 20590 - Publication Date: 1986-10
Media Info
- Features: Figures; Tables;
- Pagination: v.p.
Subject/Index Terms
- TRT Terms: Case studies; Decision making; Employee participation; Incentives; Labor relations; Productivity; Transit personnel; Work environment
- Identifier Terms: Urban Mass Transportation Act
- Old TRIS Terms: Umta section 6
- Subject Areas: Administration and Management; Public Transportation;
Filing Info
- Accession Number: 00471581
- Record Type: Publication
- Source Agency: Office of the Secretary of Transportation
- Report/Paper Numbers: DOT-I-87-03
- Files: TRIS, USDOT
- Created Date: Jul 31 1988 12:00AM