What influences gig economy delivery rider behaviour and safety?

The safety of gig economy delivery riders is a growing area of concern; however, as a relatively new form of work, there has been little research undertaken to examine delivery rider crash causation or the influences on delivery rider behaviour. This study involved the development of an AcciMap showing the factors that influence gig economy delivery rider behaviour and safety in Victoria, Australia, based on a literature review and workshops with delivery riders and gig economy and road safety stakeholders. The findings demonstrate that there are multiple factors influencing delivery rider behaviour and safety spanning all levels of the ‘gig economy delivery rider system’. It is concluded that efforts to enhance rider safety should target eight key areas including the delivery task, the workforce, apps, algorithms and data, infrastructure, culture and social influences, clients, customers and other road users, delivery platform processes, and laws and regulations.

Media Info

  • Pagination: 554-556

Subject/Index Terms

Filing Info

  • Accession Number: 01933784
  • Record Type: Publication
  • Source Agency: ARRB Group Limited
  • ISBN: 9780648184850
  • Files: ATRI
  • Created Date: Oct 15 2024 1:33PM