Digitalization and Virtual Assistive Systems in Tourist Mobility: Evolution, an Experience (with Observed Mistakes), Appropriate Orientations and Recommendations

Digitalization and virtualization are extremely active and important approaches in a large scope of activities (marketing, selling, enterprise management, logistics). Tourism management is also highly concerned by this evolution. In this paper we try to present today’s situation based on a 7-week trip showing appropriate and shame situations. After this case study, we give a list of appropriate practices and orientations and confirm the fundamental role of User Experience in validating the proposed assistive system and the User Interfaces needed for client/user satisfaction. We also outline the expected role of Metaverse in the future of the evolution of this domain.

• Record URL:
  • https://doi.org/10.1007/978-3-031-35908-8_10
• Availability:
  • Find a library where document is available. Order URL: http://worldcat.org/isbn/9783031359071
• Supplemental Notes:
  • © The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG 2023. The contents of this paper reflect the views of the author[s] and do not necessarily reflect the official views or policies of the Transportation Research Board or the National Academy of Sciences.
• Corporate Authors:

  Springer Nature Switzerland

  ,    
• Authors:
  • David, Bertrand
  • Chalon, René
• Conference:
  • 25th HCI International Conference (HCII 2023)
  • Location: Copenhagen , Denmark
  • Date: 2023-7-23 to 2023-7-28
• Publication Date: 2023-7

Language

• English

Media Info

• Media Type: Web
• Pagination: pp 125-141
• Monograph Title: HCI in Mobility, Transport, and Automotive Systems: 5th International Conference, MobiTAS 2023, Held as Part of the 25th HCI International Conference, HCII 2023, Copenhagen, Denmark, July 23–28, 2023, Proceedings, Part II

Subject/Index Terms

• TRT Terms: Information dissemination; Mobility; Tourism
• Subject Areas: Data and Information Technology; Operations and Traffic Management; Transportation (General);

Filing Info

• Accession Number: 01936130
• Record Type: Publication
• ISBN: 9783031359071
• Files: TRIS
• Created Date: Nov 7 2024 11:30AM