Can app notifications reduce charging hogging? An experiment with electric vehicle drivers

Electric vehicles (EVs) have the potential to contribute to urban environments’ sustainability. However, charging hogging (e.g., leave the vehicle attached despite fully charged) can limit the EV market, generate issues for local authorities and electricity providers, and hinder the experience of drivers. This study investigated experimentally whether different app notifications (involving loyalty points, reserved parking, and social norm messages) can encourage drivers in the Netherlands to move their vehicle when fully charged, involving 703 EV drivers of a high-end car manufacturer. Logistic regressions showed that offering reserved parking and sending social norm notifications both increased the intention to move vehicles after charge, among both fully electric and plug-in hybrid vehicle drivers. For fully EV drivers, receiving loyalty points also increased the intention to move the vehicle. These findings indicate that providing reserved parking, sending social norm notifications and, partially, offering loyalty points, might be effective systems to reduce hogging.

• Record URL:
  • https://doi.org/10.1016/j.cstp.2023.101143
• Record URL:
  • http://www.sciencedirect.com/science/article/pii/S2213624X23001979
• Availability:
  • Find a library where document is available. Order URL: http://worldcat.org/issn/2213624X
• Supplemental Notes:
  • © 2023 Published by Elsevier Ltd on behalf of World Conference on Transport Research Society. Abstract reprinted with permission of Elsevier.
• Authors:
  • Bornioli, Anna
  • 0000-0001-9452-2907
  • Vermeulen, Susan
  • 0000-0003-3705-0960
  • Mingardo, Giuliano
  • 0000-0001-7797-6376
• Publication Date: 2024-3-15

Language

• English

Media Info

• Media Type: Web
• Features: Appendices; Figures; References; Tables;
• Pagination: 101143
• Serial:
  • Case Studies on Transport Policy
  • Volume: 15
  • Issue Number: 0
  • Publisher: Elsevier
  • ISSN: 2213-624X
  • Serial URL: http://www.sciencedirect.com/science/journal/2213624X

Subject/Index Terms

• TRT Terms: Behavior; Electric vehicle charging; Incentives; Mobile applications
• Geographic Terms: Netherlands
• Subject Areas: Energy; Highways; Vehicles and Equipment;

Filing Info

• Accession Number: 01905157
• Record Type: Publication
• Files: TRIS
• Created Date: Jan 19 2024 5:24PM