Exploring the Links of Mobility-as-a-Service Platform Functionalities

Mobility as a Service (MaaS) includes services related to public and other shared mobility means of transport via an integrated mobile platform. Despite the existing initiatives and research regarding the optimal sets of platform features, the relationships and importance of these features (when seen as a network) are still under investigation. This study explores the relationships of MaaS platform features from the perspective of mobility service providers (MSPs) and commuters. The authors collected data via a focus group with five mobility experts and a survey (71 Dutch commuters). The results show that optimizing the number and use of the vehicles and appropriate data handling are the essential features of a MaaS platform for the MSPs. Although retrieval of personal information and additional services (e.g., concert tickets) are welcome, they are considered less significant for the commuters.

• Record URL:
  • https://doi.org/10.1016/j.trpro.2023.11.553
• Record URL:
  • http://www.sciencedirect.com/science/article/pii/S2352146523008517
• Availability:
  • Find a library where document is available. Order URL: http://worldcat.org/issn/23521465
• Supplemental Notes:
  • © 2023 The Authors. Published by Elsevier B.V. Abstract reprinted with permission of Elsevier.
• Authors:
  • Athanasopoulou, Alexia
  • Deijkers, Tom
  • Ozkan, Baris
  • Turetken, Oktay
• Conference:
  • Transport Research Arena Conference (TRA Lisbon 2022)
  • Location: Lisbon , Portugal
  • Date: 2022-11-14 to 2022-11-17
• Publication Date: 2023

Language

• English

Media Info

• Media Type: Digital/other
• Features: Figures; References;
• Pagination: pp 3672-3679
• Serial:
  • Transportation Research Procedia
  • Volume: 72
  • Issue Number: 0
  • Publisher: Elsevier
  • ISSN: 2352-1465
  • Serial URL: http://www.sciencedirect.com/science/journal/23521465/
• Publication flags:

  Open Access (libre)

Subject/Index Terms

• TRT Terms: Commuters; Mobile applications; Ridesourcing; Shared mobility; Surveys
• Identifier Terms: Mobility-as-a-Service (MaaS)
• Geographic Terms: The Netherlands
• Subject Areas: Data and Information Technology; Highways; Passenger Transportation; Public Transportation; Safety and Human Factors;

Filing Info

• Accession Number: 01912296
• Record Type: Publication
• Files: TRIS
• Created Date: Mar 19 2024 3:18PM