DIAL-A-RIDE IN MAIDSTONE

This evaluation of the many-to-two Dial-a-Ride Service in Maidstone, considers the degree to which the scheme has achieved the goals of operational viability, social equity and consummer satisfaction. Details of the Maidstone experiment (initiated in 1972) are given. The assessment of service consisted of a before survey of the catchment areas to ascertain its travel characteristics, an appraisal of the operational strategy, and a survey of the user section of the community. The survey details are described and pre-trial survey data are included in the appendix. This evaluatory study generated data on operational procedures and passenger requirements which should prove useful in ensuring better results in future trials.

• Corporate Authors:

  Centre for Transport Studies

  Cranfield Institute of Technology, Cranfield
  Bedford MK43 OAL,   England 
• Authors:
  • SLEVIN, R
  • OCHOJNA, S
• Publication Date: 1973-8

Media Info

• Features: Appendices; Tables;
• Pagination: 55 p.

Subject/Index Terms

• TRT Terms: Consumer behavior; Consumer preferences; Evaluation; Operations; Paratransit services; Social factors; Surveys
• Old TRIS Terms: User reactions
• Subject Areas: Administration and Management; Highways; Planning and Forecasting; Public Transportation; Society;

Filing Info

• Accession Number: 00084229
• Record Type: Publication
• Report/Paper Numbers: CTS Report 6
• Files: TRIS, ATRI
• Created Date: Jun 10 1981 12:00AM