National Transportation Safety Board: Additional Actions Needed to Improve Management and Operations

The National Transportation Safety Board (NTSB) plays a vital role in advancing transportation safety by investigating and reporting on the probable cause of accidents and issuing safety recommendations. Despite growth and technological advancement in the transportation sector, NTSB’s staffing levels have remained about the same for the past 20 years, according to NTSB. Congress has expressed concerns about the timeliness of NTSB’s accident investigation reports, the quality of its accident investigation data, and whether the agency has sufficient staff to conduct its work. The Government Accountability Office (GAO) was asked to review NTSB’s management and operations. This report evaluates, among other things, NTSB’s (1) performance planning efforts; (2) efforts to improve its use of data in decision-making; and (3) recent workforce planning activities to identify skill gaps in its workforce. GAO analyzed NTSB reports, plans, procedures, and other documents related to the agency’s management and operations; compared NTSB’s efforts with relevant laws and guidance; reviewed NTSB investigation and contracting data; and interviewed agency officials. GAO is making six recommendations, including that NTSB ensure its future performance planning documents meet all statutory requirements; finalize a system that enables the agency to more effectively analyze and use labor cost data; and conduct a skill gap assessment. NTSB did not take a position on the recommendations but identified actions to address them.


  • English

Media Info

  • Media Type: Digital/other
  • Features: Appendices; Figures; References; Tables;
  • Pagination: 44p

Subject/Index Terms

Filing Info

  • Accession Number: 01891055
  • Record Type: Publication
  • Report/Paper Numbers: GAO-23-105853
  • Files: TRIS
  • Created Date: Aug 28 2023 8:41AM