Factors influencing cargo robbery in last-mile delivery of e-commerce: an empirical study in Brazil

This empirical study examines the factors influencing cargo robbery incidents in Brazil’s last-mile e-commerce delivery. By analyzing historical data from a leading online retailer, the study identifies variables such as shipment value, quantity, time of day, use of third-party services, and the presence or absence of an escort. The findings demonstrate the significant impact of these factors on the severity of cargo robbery incidents in the last-mile delivery process. These results provide valuable insights for developing effective risk management strategies to mitigate cargo robbery risks in the e-commerce sector. The study contributes to the literature on cargo security in last-mile delivery and offers practical implications for businesses, logistics professionals, and policymakers involved in the Brazilian e-commerce industry.

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    • © The Authors, under exclusive licence to Springer Science+Business Media, LLC, part of Springer Nature 2023. Springer Nature or its licensor (e.g. a society or other partner) holds exclusive rights to this article under a publishing agreement with the authors or other rightsholders; author self-archiving of the accepted manuscript version of this article is solely governed by the terms of such publishing agreement and applicable law.
  • Authors:
    • Silva, Beatriz Torres
    • Sampaio, Mauro
  • Publication Date: 2023-12

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  • English

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  • Accession Number: 01891406
  • Record Type: Publication
  • Files: TRIS
  • Created Date: Aug 28 2023 9:34AM