INDEPENDENT SUCCESS WITH UP-MARKET SERVICES

This article, based on research recently carried out at the Polytechnic of Central London (PCL), examines the role of up-market services by independent operators and analyses the users of such services and discusses their purpose for using the services and how else they might have travelled. A number of independent operators specialising on a single corridor, with high quality (i.e. Video, refreshments, etc.) services, have been quite successful since the deregulation brought about in the UK since the 1980 Transport Act. The authors report the results of on-vehicle passenger surveys carried out by PCL students on the following routes: London-Exeter (Glennline): Blackburn-Manchester-London (LEN Wright Travel); South Shields-Newcastle-London (Blueline). Estimates have been made of the total share of the coach market held by the independents on the routes in question by comparison with comparable services (eg National Express Rapide). The results of the survey are tabulated. One of the major limitations of the independent services is the lack of marketing at the London end of the operations. (TRRL)

  • Availability:
  • Corporate Authors:

    Travel and Transport Limited

    122 Newgate Street
    London EC1A 7AD,   England 
  • Authors:
    • Kent, A
    • White, P
  • Publication Date: 1984-2

Media Info

  • Features: Photos; Tables;
  • Pagination: 3 p.
  • Serial:

Subject/Index Terms

Filing Info

  • Accession Number: 00390148
  • Record Type: Publication
  • Source Agency: Transport Research Laboratory
  • Files: ITRD, TRIS
  • Created Date: Oct 30 1984 12:00AM