OPERATOR AVAILABILITY MANAGEMENT METHODS

Management of operator availability represents a collection of procedures and information used to maintain cost-effective staffing levels. It addresses only the mechanics of matching operator supply with demand, aiming to minimize that component of operating costs. As transit managers seek to increase productivity, the task of achieving a cost effective driver inventory cuts across organizational lines and demands effective planning, coordination and control. This report describes procedures and techniques that promote a greater understanding of the dynamics of operator availability management by describing techniques employed by three U.S. transit systems which have proven effective. Two basic controls are required: Informational--collection and abstraction of data for management purposes, and organizational--coordination of different functions reporting to different managers. Typically six organizational units have some impact on the process: Service planning, scheduling, transportation administration, transportation divisions, transportation instruction and personnel. Case studies show controls developed in Seattle, Minneapolis/St. Paul and Albany, N.Y.

  • Record URL:
  • Corporate Authors:

    Booz-Allen and Hamilton, Incorporated

    Simpson and Curtin Division, 400 Market Street
    Philadelphia, PA  United States  19107

    MacDorman (LC) and Associates

    4808 29th Street North
    Philadelphia, PA  United States  19107

    Urban Mass Transportation Administration

    Office of Methods and Support, 400 7th Street, SW
    Washington, DC  United States  20590
  • Publication Date: 1984-6

Media Info

  • Features: Appendices;
  • Pagination: v.p.

Subject/Index Terms

Filing Info

  • Accession Number: 00389362
  • Record Type: Publication
  • Report/Paper Numbers: DOT-I-84-23 Final Rpt.
  • Files: NTL, TRIS, USDOT
  • Created Date: Oct 30 2003 12:00AM