OPERATOR AVAILABILITY MANAGEMENT METHODS
Management of operator availability represents a collection of procedures and information used to maintain cost-effective staffing levels. It addresses only the mechanics of matching operator supply with demand, aiming to minimize that component of operating costs. As transit managers seek to increase productivity, the task of achieving a cost effective driver inventory cuts across organizational lines and demands effective planning, coordination and control. This report describes procedures and techniques that promote a greater understanding of the dynamics of operator availability management by describing techniques employed by three U.S. transit systems which have proven effective. Two basic controls are required: Informational--collection and abstraction of data for management purposes, and organizational--coordination of different functions reporting to different managers. Typically six organizational units have some impact on the process: Service planning, scheduling, transportation administration, transportation divisions, transportation instruction and personnel. Case studies show controls developed in Seattle, Minneapolis/St. Paul and Albany, N.Y.
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- Record URL:
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Corporate Authors:
Booz-Allen and Hamilton, Incorporated
Simpson and Curtin Division, 400 Market Street
Philadelphia, PA United States 19107MacDorman (LC) and Associates
4808 29th Street North
Philadelphia, PA United States 19107Urban Mass Transportation Administration
Office of Methods and Support, 400 7th Street, SW
Washington, DC United States 20590 - Publication Date: 1984-6
Media Info
- Features: Appendices;
- Pagination: v.p.
Subject/Index Terms
- TRT Terms: Absenteeism; Bus drivers; Case studies; Management; Operating costs; Part time employees; Personnel; Policy; Productivity; Scheduling; Transit operators; Work rules
- Identifier Terms: Metropolitan Transit Commission (Minnesota)
- Uncontrolled Terms: Management systems
- Geographic Terms: Albany (New York); Seattle (Washington)
- Old TRIS Terms: Management policies; Personnel practices
- Subject Areas: Administration and Management; Economics; Highways; Policy; Public Transportation; Society; I10: Economics and Administration;
Filing Info
- Accession Number: 00389362
- Record Type: Publication
- Report/Paper Numbers: DOT-I-84-23 Final Rpt.
- Files: NTL, TRIS, USDOT
- Created Date: Oct 30 2003 12:00AM