DELAWARE ADMINISTRATION FOR REGIONAL TRANSIT (DART). FARE HANDLING AND OPERATOR PERFORMANCE ANALYSIS
This is a report of an 11-day security evaluation of the bus drivers of the Delaware Administration for Regional Transit (DART) and involved observations on courtesy, driving ability, adherence to DART regulations, and collection of passenger revenues. Deficiencies were noted in wearing of uniforms, smoking, driving practices, fare collection, courtesy toward passengers, and regard for rules dealing with other DART requirements. The majority of the problems were seen as resulting from of supervision and apathy on the part of the bus drivers.
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Corporate Authors:
Burns International Security Services, Inc
1518 Walnut Street, 17th Floor
Philadelphia, PA United States 19102Delaware Administration for Regional Transit
Wilmington, DE United States - Publication Date: 1983-7
Media Info
- Pagination: v.p.
Subject/Index Terms
- TRT Terms: Bus drivers; Driving; Fare collection; Personnel management; Safety; Security; Supervision
- Uncontrolled Terms: Courtesy; Driving habits
- Old TRIS Terms: Umta section 8
- Subject Areas: Administration and Management; Highways; Public Transportation; Safety and Human Factors; Security and Emergencies; Society;
Filing Info
- Accession Number: 00382220
- Record Type: Publication
- Report/Paper Numbers: Proj. DE-09-0006 Final Rpt.
- Contract Numbers: UMTA-DE-09-0006
- Files: TRIS
- Created Date: Mar 30 1984 12:00AM