Simulation-Based Method for Seat Inventory Control Optimization under Heterogeneous Customer Behavior: A Case Study of the China Railway

Railway seat inventory control aims at maximizing profit in the ticket booking process. This paper focuses on optimizing the nested-pattern booking limit control policy processed by the China Railway Company with consideration of heterogeneous customer behaviors. The mechanism of this control policy is illustrated in a compact and structurized model. The heterogeneity of customer behavior is taken in to account by dividing the full market into segments, within which the customer behaviors are modeled independently, including choosing, waiting, and quitting. The seat inventory problem is expressed by a formalized model. Due to the complexity of the ticket booking process, a simulation-based heuristic approach is proposed to improve the policy iteratively. The authors conduct a single-train case and a 10-train case to test the efficiency of this method. Finally, the authors run a Nanning-Guangzhou High-Speed Railway line case with practical data.

• Record URL:
  • https://doi.org/10.1061/9780784481523.079
• Availability:
  • Find a library where document is available. Order URL: http://worldcat.org/isbn/9780784481523
• Supplemental Notes:
  • © 2018 American Society of Civil Engineers.
• Corporate Authors:

  American Society of Civil Engineers

  1801 Alexander Bell Drive
  Reston, VA  United States  20191-4400
• Authors:
  • Yuan, Wuyang
  • Nie, Lei
  • Fu, Huiling
  • Wu, Xin
  • Ke, Yu
• Conference:
  • 18th COTA International Conference of Transportation Professionals
  • Location: Beijing , China
  • Date: 2018-7-5 to 2018-7-8
• Publication Date: 2018-7

Language

• English

Media Info

• Media Type: Web
• Features: References;
• Pagination: pp 788-798
• Monograph Title: CICTP 2018: Intelligence, Connectivity, and Mobility

Subject/Index Terms

• TRT Terms: Behavior; Customers; Inventory control; Railroads; Ticketing
• Geographic Terms: China
• Subject Areas: Operations and Traffic Management; Passenger Transportation; Railroads; Safety and Human Factors;

Filing Info

• Accession Number: 01868577
• Record Type: Publication
• ISBN: 9780784481523
• Files: TRIS, ASCE
• Created Date: Dec 27 2022 9:44AM