Analysis of Quality of Car Rental Services Following Example of “Citybee”

This article analyses the quality of car rental services, analysing quality criteria of car rental services. A survey of respondents was conducted on the basis of services provided by a car rental company established in Vilnius, the Republic of Lithuania, aiming to identify car rental criteria and to determine their importance. The article presents the survey results and their analysis, also providing conclusions and a list of references.

• Record URL:
  • https://doi.org/10.1007/978-3-030-38666-5
• Availability:
  • Find a library where document is available. Order URL: http://worldcat.org/isbn/9783030386658
• Supplemental Notes:
  • © Springer Nature Switzerland AG 2020.
• Corporate Authors:

  Springer International Publishing

  ,    
• Authors:
  • Čižiūnienė, Kristina
  • Vitkūnas, Rolandas
• Conference:
  • International Conference TRANSBALTICA: Transportation Science and Technology (TRANSBALTICA XI)
  • Location: Vilnius , Lithuania
  • Date: 2019-5-2 to 2019-5-3
• Publication Date: 2020-1

Language

• English

Media Info

• Media Type: Web
• Features: References;
• Pagination: pp 122-131
• Monograph Title: TRANSBALTICA XI: Transportation Science and Technology: Proceedings of the International Conference TRANSBALTICA, May 2-3, 2019, Vilnius, Lithuania
• Serial:
  • Lecture Notes in Intelligent Transportation and Infrastructure
  • Publisher: Springer Cham
  • ISSN: 2523-3440
  • EISSN: 2523-3459
  • Serial URL: https://www.springer.com/series/15991

Subject/Index Terms

• TRT Terms: Analysis; Quality of service; Rental cars; Surveys
• Geographic Terms: Vilnius (Lithuania)
• Subject Areas: Highways; Vehicles and Equipment;

Filing Info

• Accession Number: 01898787
• Record Type: Publication
• ISBN: 9783030386658
• Files: TRIS
• Created Date: Nov 13 2023 9:01AM