How Visual Cues on Steering Wheel Improve Users’ Trust, Experience, and Acceptance in Automated Vehicles

With the introduction of ADAS systems and vehicle automation, an interface informing the driver of the automation state is required. This study evaluates the suitability of a visual interface comprising up to 64 LEDs on the steering wheel perimeter; it displays continuous visual feedback about the automation state—including notifications of an unscheduled hand-over due to sudden system failure. Three HMI (Human Machine Interface) designs were evaluated: two versions with visual cues on the steering wheel and one without (baseline). We implemented the designs in a driving simulator and compared the subjective responses of 38 participants to questionnaires measuring user experience, trust, and acceptance. The designs with visual cues improved the participants’ user experience, as well as their trust in, and acceptance of, automated vehicles. Moreover, both designs were well perceived by participants.

• Record URL:
  • https://doi.org/10.1007/978-3-030-50943-9
• Record URL:
  • https://link.springer.com/chapter/10.1007/978-3-030-50943-9_24
• Availability:
  • Find a library where document is available. Order URL: http://worldcat.org/isbn/9783030509422
• Supplemental Notes:
  • © The Editors (if applicable) and The Authors, under exclusive license to Springer Nature Switzerland AG 2020. The contents of this paper reflect the views of the authors and do not necessarily reflect the official views or policies of the Transportation Research Board or the National Academy of Sciences.
• Corporate Authors:

  Springer International Publishing

  ,    
• Authors:
  • Muthumani, Arun
  • Diederichs, Frederik
  • Galle, Melanie
  • Schmid-Lorch, Sebastian
  • Forsberg, Christian
  • Widlroither, Harald
  • Feierle, Alexander
  • Bengler, Klaus
• Conference:
  • AHFE 2020 Virtual Conference on Human Aspects of Transportation
  • Date: 2020-7-16 to 2020-7-20
• Publication Date: 2020-7

Language

• English

Media Info

• Media Type: Web
• Edition: 1
• Features: References;
• Pagination: pp 186-192
• Monograph Title: Advances in Human Aspects of Transportation: Proceedings of the AHFE 2020 Virtual Conference on Human Aspects of Transportation, July 16-20, 2020, USA
• Serial:
  • Advances in Intelligent Systems and Computing
  • Volume: 1212
  • Publisher: Springer International Publishing
  • ISSN: 2194-5357
  • Serial URL: http://link.springer.com/bookseries/11156

Subject/Index Terms

• TRT Terms: Autonomous vehicles; Human machine systems; Psychological trust; Steering wheels; Visual aids
• Subject Areas: Highways; Safety and Human Factors; Vehicles and Equipment;

Filing Info

• Accession Number: 01873931
• Record Type: Publication
• ISBN: 9783030509422
• Files: TRIS
• Created Date: Feb 22 2023 9:57AM