Performance Measures to Evaluate the Effectiveness of Public Involvement Activities in Florida

The Florida Department of Transportation (FDOT) asked the Center for Urban Transportation Research (CUTR) at the University of South Florida to develop a systematic method, based on defined performance measures, to evaluate the effectiveness of public involvement processes and practices at all phases of transportation decision making in Florida. The project objectives include: (1) Documenting current performance measure practices, both generally and as they relate to public involvement; (2) Developing a systematic methodology to evaluate the effectiveness of public involvement processes and practices based on defined performance measures; and (3) Coordinating the evaluation methodology with established FDOT performance management processes. The first phase of the study involved a comprehensive literature review to identify related efforts on performance measures both generally and as they relate to public involvement. A scanning survey of state transportation agencies and metropolitan planning organizations (MPOs) was also conducted to identify existing efforts to systematically evaluate the effectiveness of public involvement processes and practices using performance measures. Survey respondents indicating the use of public involvement performance measures are noted in Appendix B. In addition, the FDOT business plan and customer surveys were reviewed to facilitate coordination between the findings of this project and FDOT’s established performance management processes.

• Record URL:
  https://rosap.ntl.bts.gov/view/dot/62105
• Corporate Authors:

  University of South Florida, Tampa

  Center for Urban Transportation Research, 4202 East Fowler Avenue
  Tampa, FL  United States  33620-5375

  Florida Department of Transportation

  605 Suwannee Street
  Tallahassee, FL  United States  32399-0450
• Authors:
  • Kramer, Jeff
  • Williams, Kristine
  • Hopes, Christina
  • Bond, Alexander
• Publication Date: 2008-6

Language

• English

Media Info

• Media Type: Digital/other
• Edition: Final Report
• Features: Appendices; Bibliography;
• Pagination: 30p

Subject/Index Terms

• TRT Terms: Decision making; Literature reviews; Public participation; Surveys; Transportation planning
• Geographic Terms: Florida
• Subject Areas: Planning and Forecasting; Transportation (General);

Filing Info

• Accession Number: 01848395
• Record Type: Publication
• Contract Numbers: Contract # BD544, Work Order #21
• Files: NTL, TRIS, ATRI, STATEDOT
• Created Date: Jun 12 2022 3:24PM