NEW FOCUS ON/IN PERFORMANCE STANDARDS

The public transit industry is entering a very difficult era when extensive federal cutbacks in transit operating assistance and increased competition from other public service programs for local tax assistance pose a serious challenge to the survival of transit systems across the nation. Transit managers must prepare to meet that challenge. To maintain fiscal integrity and increase service productivity, they must set and meet high standards for performance. The purpose of this article is to recommend a methodology by which the transit manager may make the most of reduced funding resources. It suggests a method for analyzing the performance of each category of transportation service provided by the system, selection of specific performance indicators for use in service evaluation, a strategy for establishing appropriate and attainable service standards, and criteria for deciding which services should be retained and which should be cut back.

• Corporate Authors:

  ATE Management and Service Company, Incorporated

  617 Vine Street, Suite 800
  Cincinnati, OH  United States  45202
• Authors:
  • Debo, C S
• Publication Date: 1981

Media Info

• Pagination: p. 1-21
• Serial:
  • TRANSITIONS
  • Publisher: Rutgers University, New Brunswick

Subject/Index Terms

• TRT Terms: Finance; Financing; Level of service; Performance; Performance evaluations; Productivity; Public transit; Service discontinuance
• Uncontrolled Terms: Performance indicators
• Old TRIS Terms: Operating strategies
• Subject Areas: Administration and Management; Finance; Public Transportation;

Filing Info

• Accession Number: 00349709
• Record Type: Publication
• Files: TRIS
• Created Date: Jul 30 1982 12:00AM