PROTOTYPE BUS SERVICE EVALUATION SYSTEM

Many transit operators have a critical need for a service evaluation system which can measure existing service performance. To assist these operators, the Office of Planning Assistance of the Urban Mass Transportation Administration, through its Special Studies Program, initiated operator prototype studies in Boston and Norfolk. The purpose of these studies is to develop and test systems for bus service evaluation. The emphasis of these studies is on how local operators can use existing planning techniques to meet their evaluation needs. This report represents the second report from these studies. This report describes the development and testing of a prototype bus service evaluation system by the Tidewater Transit District Commission (TTDC) in Norfolf, Virginia. The project is a second phase to an Urban Mass Transportation Administration-funded study of bus service evaluation and has two objectives: 1) to develop a service evaluation system utilizing existing techniques and 2) to test and verify that such a service evaluation system is a practical and effective method for service evaluation. The report assesses the TTDC evaluation at the start of the project and describes the development of a new service evaluation system for the TTDC which includes the selection of service indicators, measures, and standards. A description of a trial implementation of the performance evaluation study is included as well as the results of the evaluation of TTDC's fixed route transit services. Data collection methods and costs to support the evaluation system are also reported. The report indicates that the new evaluation system has proven to be a useful tool for both transit management and locally elected officials in the development and funding of TTDC's services. (UMTA)

• 
• Record URL:
  • https://rosap.ntl.bts.gov/view/dot/585
• Corporate Authors:

  Tidewater Transportation District Commission

  P.O. Box 660
  Norfolk, VA  United States  23501

  Urban Mass Transportation Administration

  400 7th Street, SW
  Washington, DC  United States  20590
• Authors:
  • Becker, A J
  • Talley, W
  • Krumke, J
  • ANDERSON, P
• Publication Date: 1981-4

Media Info

• Pagination: 67 p.

Subject/Index Terms

• TRT Terms: Bus transportation; Data collection; Measures of effectiveness; Performance; Performance evaluations; Prototypes; Standards; Transit operators; Transportation operations
• Uncontrolled Terms: Performance indicators
• Old TRIS Terms: Transportation administration
• Subject Areas: Administration and Management; Bridges and other structures; Highways; Motor Carriers; Planning and Forecasting; Public Transportation; I72: Traffic and Transport Planning;

Filing Info

• Accession Number: 00348012
• Record Type: Publication
• Report/Paper Numbers: UMTA-VA-09-7001-81-1Final Rpt.
• Contract Numbers: VA-09-7001
• Files: NTL, TRIS, USDOT
• Created Date: Jun 30 1982 12:00AM