Some Cues are More Equal than Others: Cue Plausibility for False Alarms in Baggage Screening

This study investigated the effects of cue plausibility in a baggage screening task. 120 participants had to indicate whether a prohibited item was present in a series of grey-scaled X-ray images of baggage. They were assisted by a support system, which pointed at the location of a suspicious object. A 2 × 2 × 2 between-subjects design was used. Cue plausibility for false alarms (i.e. how the cued object was similar to a prohibited item) and support system reliability were manipulated at two levels (high/low). Furthermore, half of participants were provided with a rationale about automation failures (RAF) to reduce their negative impact on trust and performance. The results showed lower performance and more compliance with automation suggestions when cues were implausible than plausible. The RAF increased the response time and did not improve detection performance. Overall, this suggests that effective (computer-based) training is needed to reduce the negative effect of plausible cues.

• Record URL:
  • https://doi.org/10.1016/j.apergo.2019.102916
• Record URL:
  • http://www.sciencedirect.com/science/article/pii/S0003687018304873
• Availability:
  • Find a library where document is available. Order URL: http://worldcat.org/issn/00036870
• Supplemental Notes:
  • © 2019 Alain Chavaillaz et al. Published by Elsevier Ltd. Abstract reprinted with permission of Elsevier.
• Authors:
  • Chavaillaz, Alain
  • Schwaninger, Adrian
  • Michel, Stefan
  • Sauer, Juergen
• Publication Date: 2020-1

Language

• English

Media Info

• Media Type: Web
• Features: Figures; References;
• Serial:
  • Applied Ergonomics
  • Volume: 82
  • Issue Number: 0
  • Publisher: Elsevier
  • ISSN: 0003-6870
  • EISSN: 1872-9126
  • Serial URL: http://www.sciencedirect.com/science/journal/00036870

Subject/Index Terms

• TRT Terms: Airport operations; Automation; Baggage screening; False alarms (Security); Passenger security
• Subject Areas: Aviation; Security and Emergencies; Terminals and Facilities;

Filing Info

• Accession Number: 01718132
• Record Type: Publication
• Files: TRIS
• Created Date: Sep 25 2019 1:51PM