Research Pays Off: DamageWise Program Implementation Pays Off for Indiana

Roadway infrastructure elements, such as guardrails, signs, and bridges, routinely sustain damage from motor vehicle crashes. In 2009, Indiana Department of Transportation (Indiana DOT) initiated a research project through Purdue University to examine business processes related to the repair of state property damaged by motor vehicle crashes. A review of the business processes of relevant parties—including law enforcement agencies, district maintenance departments, and collection departments—found several manual processes and often ambiguous linkages between crash reports, work orders, and damage invoices. Also conducted was a survey of other states to identify performance metrics and best practices. Based on early research recommendations from the research team, in FY 2011 Indiana DOT initiated a statewide system called DamageWise. A summary of the implementation activities, ongoing costs, and benefit-cost ratio is presented in this article. Indiana DOT's implementation of the DamageWise program increased collections for repairs to damaged state property from $1.6 million in Fiscal Year (FY) 2010 to $7.3 million in FY 2018.

• Record URL:
  • http://www.trb.org/Publications/Blurbs/179900.aspx
• Availability:
  • Find a library where document is available. Order URL: http://worldcat.org/issn/07386826
• Authors:
  • Brassard, Daniel L
  • Horton, Deborah
  • Bullock, Darcy M
• Publication Date: 2019-5

Language

• English

Media Info

• Media Type: Digital/other
• Features: Figures; Photos; References;
• Pagination: pp 44-46
• Serial:
  • TR News
  • Issue Number: 321
  • Publisher: Transportation Research Board
  • ISSN: 0738-6826

Subject/Index Terms

• TRT Terms: Benefit cost analysis; Implementation; Infrastructure; Loss and damage; Repairing; Research projects; Traffic crashes
• Identifier Terms: DamageWise; Indiana Department of Transportation
• Subject Areas: Data and Information Technology; Finance; Highways; Maintenance and Preservation; Research;

Filing Info

• Accession Number: 01710523
• Record Type: Publication
• Files: TRIS, TRB, ATRI
• Created Date: Jul 9 2019 11:27AM