Preliminary Analysis and Simulation of Railroad Dispatcher Workload

Railroad dispatch centers increasingly use technology to assist dispatchers as they interact with multiple entities across a variety of tasks to ensure trains and track personnel function safely on an efficient schedule. A railroad dispatcher workload simulation could, therefore, be useful in estimating the impact of new technologies on dispatchers’ workload and overall system performance, particularly in the concept generation phase of a systems engineering process. This paper first discusses railroad dispatchers’ work analysis based on a large dispatch center and then presents the development of the Railroad Dispatcher Workload Simulation (RDWS), which generates models of dispatcher workload given various settings.

• Record URL:
  https://doi.org/10.1177/1541931218621156
• Availability:
  • Find a library where document is available. Order URL: http://worldcat.org/issn/15419312
• Supplemental Notes:
  • © 2018 Human Factors and Ergonomics Society.
• Authors:
  • Huang, Lixiao
  • Cummings, M L
  • Nneji, Victoria C
• Publication Date: 2018-9

Language

• English

Media Info

• Media Type: Web
• Features: References;
• Pagination: pp 691-695
• Serial:
  • Proceedings of the Human Factors and Ergonomics Society Annual Meeting
  • Volume: 62
  • Issue Number: 1
  • Publisher: Sage Publications, Incorporated
  • ISSN: 2169-5067
  • EISSN: 1071-1813
  • Serial URL: http://journals.sagepub.com/home/pro

Subject/Index Terms

• TRT Terms: Dispatchers; Railroad facility operations; Railroad transportation; Simulation; Workload
• Subject Areas: Operations and Traffic Management; Railroads; Safety and Human Factors;

Filing Info

• Accession Number: 01708242
• Record Type: Publication
• Files: TRIS
• Created Date: Jun 24 2019 10:10AM