Situation Awareness in Aircraft Ground Handling: The Impact of Auditory and Visual Notification Cues

In aircraft ground handling, ramp agents manage the teams on the airport apron who prepare aircraft for the next takeoff. The authors examined the impact of using auditory and visual notification cues (NC) in an information system for supporting ramp agents, measuring the users’ situation awareness (SA), task performance, and perceived ease of use. Eighty-eight participants took part in a laboratory experiment and performed a realistic dispatching task of a ramp agent. Results showed that auditory cues facilitate superior SA compared with the application of visual cues or their absence. The findings may serve as a foundation for future work aiming to design more effective notification systems to support SA.

• Record URL:
  • https://doi.org/10.1177/1555343419830183
• Availability:
  • Find a library where document is available. Order URL: http://worldcat.org/issn/15553434
• Supplemental Notes:
  • © 2019, Human Factors and Ergonomics Society.
• Authors:
  • Nadj, Mario
  • Maedche, Alexander
• Publication Date: 2019-6

Language

• English

Media Info

• Media Type: Print
• Features: Figures; Photos; References; Tables;
• Pagination: pp 102-122
• Serial:
  • Journal of Cognitive Engineering and Decision Making
  • Volume: 13
  • Issue Number: 2
  • Publisher: Human Factors and Ergonomics Society
  • ISSN: 1555-3434
  • Serial URL: http://edm.sagepub.com/

Subject/Index Terms

• TRT Terms: Alertness; Aprons (Airports); Auditory perception; Ground handling; Visual perception
• Subject Areas: Aviation; Operations and Traffic Management;

Filing Info

• Accession Number: 01713113
• Record Type: Publication
• Files: TRIS
• Created Date: Jul 31 2019 3:32PM