Effect of environmental awareness on purchase intention and satisfaction pertaining to electric vehicles in Japan

The reduction of CO₂ emission using electric vehicles (EVs) is attracting much attention as a countermeasure for global warming. In this study, the authors investigate the intention of non-EV owners and the post-purchase satisfaction of EV owners by conducting online survey in Japan. The structural relation of both these factors is analyzed using structural equation modeling (SEM). This analysis focuses on the environmental awareness. The authors compare the estimations between the purchase intentions of non-EV users and the post-purchase satisfaction of EV users. Results show that the structures of purchase intentions of non-EV users and post-purchase satisfaction of EV are different. The evaluation of EVs shows that the environmental awareness has a direct effect on the purchase intention of a non-EV user, whereas an indirect effect on the post-purchase satisfaction of a EV user.

• Record URL:
  https://doi.org/10.1016/j.trd.2019.01.012
• Record URL:
  http://www.sciencedirect.com/science/article/pii/S1361920918304632
• Availability:
  • Find a library where document is available. Order URL: http://worldcat.org/issn/13619209
• Supplemental Notes:
  • © 2019 Elsevier Ltd. All rights reserved. Abstract reprinted with permission of Elsevier.
• Authors:
  • Okada, Takanori
  • Tamaki, Tetsuya
  • Managi, Shunsuke
• Publication Date: 2019-2

Language

• English

Media Info

• Media Type: Web
• Features: Appendices; Figures; References; Tables;
• Pagination: pp 503-513
• Serial:
  • Transportation Research Part D: Transport and Environment
  • Volume: 67
  • Issue Number: 0
  • Publisher: Elsevier
  • ISSN: 1361-9209
  • Serial URL: http://www.sciencedirect.com/science/journal/13619209

Subject/Index Terms

• TRT Terms: Attitudes; Customer satisfaction; Electric vehicles; Greenhouse gases; Purchasing; Structural equation modeling; Surveys
• Geographic Terms: Japan
• Subject Areas: Economics; Energy; Environment; Highways; Vehicles and Equipment;

Filing Info

• Accession Number: 01701771
• Record Type: Publication
• Files: TRIS
• Created Date: Apr 12 2019 2:29PM