Comparing Commuters Willingness to Pay Under Transit Disruptions: Delayed Vs. Canceled Services

Transit service disruption is a phenomenon which is quite common across the world and is characterized by significant delays or cancelations of transit services. These disruptions can substantially affect commuter trips, particularly in cities with significant public transit mode share, which triggers a change in both short-term and long-term traveler behavior. While service disruptions due to cancelations have been well studied in the literature, there has been limited work on studying the impacts of disruptions due to significant service delays on traveler behavior. This study conducted a joint revealed preferences-stated preferences (RP-SP) survey to understand traveler’s mode choice under the two forms of service disruptions. The trip specific attributes of the other competing alternatives for an individual were extracted using Google API in the survey. The collected data is analyzed using the latent class choice model formulation. The results show that while individuals find travel (time) more onerous under delays, wait time and travel cost effects are more penalizing under cancelations. The value of travel time savings under disruptions due to delays and cancelations is found to be around US$17 per hour and US$41 per hour respectively. The findings from this study provide separate sets of preferences under each disruption scenario to planners. This information will be useful in planning remedial actions aimed at minimizing the impact of transit service disruptions.

• Supplemental Notes:
  • This paper was sponsored by TRB committee AP030 Standing Committee on Public Transportation Marketing and Fare Policy.
• Corporate Authors:

  Transportation Research Board

  ,    
• Authors:
  • Saxena, Neeraj
  • Rashidi, Taha H
  • Auld, Joshua
• Conference:
  • Transportation Research Board 98th Annual Meeting
  • Location: Washington DC, United States
  • Date: 2019-1-13 to 2019-1-17
• Date: 2019

Language

• English

Media Info

• Media Type: Digital/other
• Features: Figures; Maps; References; Tables;
• Pagination: 7p

Subject/Index Terms

• TRT Terms: Application programming interfaces; Commuters; Delays; Public transit; Revealed preferences; Service disruption; Stated preferences; Travel behavior; Travel costs; Travel time; Value of time
• Identifier Terms: Google
• Uncontrolled Terms: Willingness to pay
• Subject Areas: Operations and Traffic Management; Planning and Forecasting; Public Transportation;

Filing Info

• Accession Number: 01697998
• Record Type: Publication
• Report/Paper Numbers: 19-04260
• Files: TRIS, TRB, ATRI
• Created Date: Mar 1 2019 3:51PM