Metropolitan Area Transit Paratransit Service Boundary Study

Determining the optimal form of service where economic realities and the desire for a high level of customer service must find balance is one of the most difficult challenges facing providers of community transportation. Accurately estimating the impacts of changes in service policy in terms of ridership, revenues, and costs is just one, though important, aspect of service design. Considering the political, economic, and customer service implications resulting from such changes is also necessary. When altering Americans with Disabilities Act (ADA) complementary paratransit service care must be taken to ensure continued compliance with federal regulations. In this study five options for the deployment of Metropolitan Area Transit's (MAT) complementary paratransit service in the Fargo-Moorhead Metropolitan Area are analyzed. The objective is to provide information to assist in determining the optimal form of service where economic realities and the desire for a high level of customer service must find balance. The options vary only by the fare charged and the availability of service. The remainder of MAT's paratransit operations policy is expected to remain in its present form.

• Record URL:
  https://www.ugpti.org/resources/reports/details.php?id=522
• Corporate Authors:

  Upper Great Plains Transportation Institute

  Small Urban and Rural Transit Center, North Dakota State University, P.O. Box 6050
  Fargo, ND  United States  58108-6050

  North Dakota Department of Transportation

  Bismarck, ND  United States  58505

  Minnesota Department of Transportation

  St. Paul, MN  United States  55155-1899

  Federal Highway Administration

  1200 New Jersey Avenue, SE
  Washington, DC  United States  20590

  Federal Transit Administration

  Washington, DC    20590
• Authors:
  • Ripplinger, David
• Publication Date: 2005-8

Language

• English

Media Info

• Media Type: Digital/other
• Features: Appendices; Figures; Maps; References; Tables;
• Pagination: 44p

Subject/Index Terms

• TRT Terms: Alternatives analysis; Compliance; Customer service; Metropolitan areas; Optimization; Paratransit services; Routes and routing
• Identifier Terms: Americans with Disabilities Act
• Geographic Terms: Fargo-Moorhead Metropolitan Area
• Subject Areas: Planning and Forecasting; Public Transportation;

Filing Info

• Accession Number: 01681533
• Record Type: Publication
• Report/Paper Numbers: DP-166
• Files: TRIS, ATRI, USDOT, STATEDOT
• Created Date: Sep 21 2018 3:59PM