Human Error in Pilotage Operations

Pilotage operations require close interaction between human and machines. This complex sociotechnical system is necessary to safely and efficiently maneuver a vessel in constrained waters. A sociotechnical system consists of interdependent human- and technical variables that continuously must work together to be successful. This complexity is prone to errors, and statistics show that most these errors in the maritime domain are due to human components in the system (80 ? 85%). This explains the attention on research to reduce human errors. The current study deployed a systematic human error reduction and prediction approach (SHERPA) to shed light on error types and error remedies apparent in pilotage operations. Data was collected using interviews and observation. Hierarchical task analysis was performed and 55 tasks were analyzed using SHERPA. Findings suggests that communication and action omission errors are most prone to human errors in pilotage operations. Practical and theoretical implications of the results are discussed.

• Record URL:
  • https://doi.org/10.12716/1001.12.01.05
• Record URL:
  • http://www.transnav.eu/Article__Ernstsen,45,786.html
• Availability:
  • Find a library where document is available. Order URL: http://worldcat.org/issn/20836473
• Supplemental Notes:
  • © 2018 J Ernstsen and S Nazir.
• Authors:
  • Ernstsen, J
  • Nazir, S
• Publication Date: 2018-3

Language

• English

Media Info

• Media Type: Digital/other
• Features: Figures; References; Tables;
• Pagination: pp 49-56
• Serial:
  • TransNav, the International Journal on Marine Navigation and Safety of Sea Transportation
  • Volume: 12
  • Issue Number: 1
  • Publisher: Akademia Morska w Gdyni
  • ISSN: 2083-6473
  • EISSN: 2083-6481
  • Serial URL: http://www.transnav.eu/
• Publication flags:

  Open Access (libre)

Subject/Index Terms

• TRT Terms: Human error; Maritime industry; Maritime safety; Ship pilotage; Water transportation crashes
• Subject Areas: Marine Transportation; Operations and Traffic Management; Safety and Human Factors;

Filing Info

• Accession Number: 01675735
• Record Type: Publication
• Files: TRIS
• Created Date: Jul 23 2018 2:12PM