ADA Paratransit Service Models
Americans with Disabilities Act (ADA) paratransit demand continues to grow while resources are dwindling. For that reason, transit agencies nationwide are exploring service models to more effectively meet present and future demand. This synthesis study explains all service delivery models available and documents the way various elements of the service and contracts are structured to enhance the likelihood of achieving certain results related to cost efficiency, service quality, or the balance of the two. The synthesis includes an extensive literature review and profiles of 29 transit agencies that responded to the administered survey and reflect the various service models used for ADA (and coordinated) paratransit systems. The transit agencies were chosen because of their geographic diversity, use of different service delivery models, and size. Each profile includes a summary of the system and highlights its service delivery models, information on contracting, challenges, outcomes, and lessons learned.
- Record URL:
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Availability:
- Find a library where document is available. Order URL: http://worldcat.org/isbn/9780309390224
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Authors:
- Rodman, Will
- High, William
- Publication Date: 2018
Language
- English
Media Info
- Media Type: Digital/other
- Features: Appendices; Figures; Glossary; References; Tables;
- Pagination: 258p
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Serial:
- TCRP Synthesis of Transit Practice
- Issue Number: 135
- Publisher: Transportation Research Board
- ISSN: 1073-4880
Subject/Index Terms
- TRT Terms: Case studies; Contracting; Cost effectiveness; Paratransit services; Paratransit vehicles; Persons with disabilities; Quality of service
- Identifier Terms: Americans with Disabilities Act
- Subject Areas: Administration and Management; Planning and Forecasting; Public Transportation; Society;
Filing Info
- Accession Number: 01666996
- Record Type: Publication
- ISBN: 9780309390224
- Report/Paper Numbers: Project J-7, Topic SG-14
- Files: TRIS, TRB, ATRI
- Created Date: Apr 25 2018 8:43AM