While FAA Took Steps Intended to Improve its Controller Hiring Process, the Agency Did Not Effectively Implement its New Policies

The Federal Aviation Administration (FAA) employs approximately 14,000 air traffic controllers and is planning to hire more than 3,400 additional controllers over the next 2 years to offset estimated retirements. The Agency faces the significant challenge of selecting these new controllers and assigning them to air traffic facilities where they will have the best opportunity to be successful. In February 2014, FAA began implementing changes to its controller hiring process. However, both Congress and stakeholders expressed concerns about the transparency and effectiveness of FAA’s revised processes. For example, in its fiscal year 2015 appropriations report, the House Appropriations Committee expressed concern after FAA’s nationwide controller vacancy announcement yielded a much smaller number of candidates than expected. In addition, the Chairmen of the House Transportation and Infrastructure Committee and the Subcommittee on Aviation requested the Office of Inspector General (OIG) review FAA’s air traffic control hiring programs and practices to fully examine any weaknesses in the integrity of the processes. Ranking Member Nelson of the Senate Committee on Commerce, Science, and Transportation also expressed concerns about changes to the controller hiring process and requested that OIG look into the issue. Accordingly, OIG's audit objectives were to determine (1) FAA’s justification for adopting the new hiring process and (2) changes that have occurred since the new process was implemented.


  • English

Media Info

  • Media Type: Digital/other
  • Edition: Audit Report
  • Features: Appendices; Figures; References; Tables;
  • Pagination: 17p

Subject/Index Terms

Filing Info

  • Accession Number: 01629991
  • Record Type: Publication
  • Report/Paper Numbers: AV2017028
  • Files: TRIS, ATRI, USDOT
  • Created Date: Mar 27 2017 9:29AM