The Traffic Management Capability Maturity Framework: An FHWA Tool to Help Agencies Advance Traffic Management Capability
In 2013, the Federal Highway Administration (FHWA) initiated a project to develop a series of six capability maturity frameworks (CMF) based on the American Association of State Highway and Transportation Officials (AASHTO) transportation systems management and operations (TSMO) capability maturity model (CMM). The intent was for the CMFs to elaborate on, and be consistent with, the AASHTO TSMO CMM, but which provide more focused assessment and suggested actions in each of the following operations program areas: traffic management, traffic incident management, planned special events, work zone management, road weather management, and traffic signal control. The concept of a capability maturity model (CMM) for transportation operations emerged from Strategic Highway Research Program 2 (SHRP2) reliability projects L01 and L06, which promoted a process-driven approach to improve transportation systems management and operations (TSMO). The projects focused on the role of institutions and the necessary business processes to improve management of programs and projects. This paper discusses the process undertaken by FHWA to develop a capability maturity framework (CMF) for traffic management, directly linked to the CMM approach, and the potential benefits that can be realized by state and local agencies and stakeholder partners for their TSMO programs. Available online, the purpose of the framework is to build consensus among stakeholders regarding institutional changes at an agency or regional-level. The framework is utilized before any traffic management activities and strategies are implemented. It is not strategy-specific, but rather the framework is specific to process areas that are applicable to traffic management concerns.
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Supplemental Notes:
- This paper was sponsored by TRB committee AHB10 Standing Committee on Regional Transportation Systems Management and Operations. Alternate title: Traffic Management Capability Maturity Framework: FHWA Tool to Help Agencies Advance Traffic Management Capability
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Corporate Authors:
500 Fifth Street, NW
Washington, DC United States 20001 -
Authors:
- Kuhn, Beverly T
- Mccracken, Hunter
- Berman, Wayne
- Hunt, Jim
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Conference:
- Transportation Research Board 96th Annual Meeting
- Location: Washington DC, United States
- Date: 2017-1-8 to 2017-1-12
- Date: 2017
Language
- English
Media Info
- Media Type: Digital/other
- Features: Figures; References; Tables;
- Pagination: 20p
- Monograph Title: TRB 96th Annual Meeting Compendium of Papers
Subject/Index Terms
- TRT Terms: Highway capacity; Highway traffic control; Methodology; Transportation departments
- Identifier Terms: American Association of State Highway and Transportation Officials; U.S. Federal Highway Administration
- Uncontrolled Terms: Maturity model
- Subject Areas: Highways; Operations and Traffic Management;
Filing Info
- Accession Number: 01628716
- Record Type: Publication
- Report/Paper Numbers: 17-03284
- Files: PRP, TRIS, TRB, ATRI
- Created Date: Mar 10 2017 9:21AM