Perception of Transfer Waiting Time at Stops and Stations in Nanjing, China

Travel time has been found to be the most powerful indictor of mode choice. However, overlong waiting time and waiting time on perception in transit travel are believed to significant negative obstacles to attract more choice passengers. Although previous studies have focused on traveler response to some certain factors, mainly focused on real-time information devices, fewer have addressed the mechanism of traveler response change induced by diversified factors, especially in China. To determine and weigh the different effect of factors on waiting time perception, the study conducted surveys to gain passengers’ perceptions of waiting time at different types of transit stops/stations in Nanjing, China, taking account of temperature, weather, time of day and time of week. Deep interaction and affecting mechanism of waiting time perception was determined with the structural equation method (SEM) model. After variables filtering, a regression analysis was applied to investigate the impacts of various characteristics on transit users' perceptions of waiting time fitted with actual waiting time data. Results suggested that the waiting time at stops with no amenities could be perceived over twice as long as passengers really spend. The amenities at stops/stations could significantly reduce perceived waiting times and the difference of amenities on effect was pointed out. The complete amenities combination of bench, shelter and real-time information sign device can nearly erase the deviation between perceived time and actual time incurred as passengers’ waiting period. The appropriate installation of stops/stations amenities are made predominately based on the results of estimations.

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• Supplemental Notes:
  • This paper was sponsored by TRB committee AP015 Standing Committee on Transit Capacity and Quality of Service.
• Corporate Authors:

  Transportation Research Board

  500 Fifth Street, NW
  Washington, DC  United States  20001
• Authors:
  • Ji, Yanjie
  • Zhang, Ruochen
  • Gao, Liangpeng
  • Fan, Yingling
• Conference:
  • Transportation Research Board 96th Annual Meeting
  • Location: Washington DC, United States
  • Date: 2017-1-8 to 2017-1-12
• Date: 2017

Language

• English

Media Info

• Media Type: Digital/other
• Features: Figures; Maps; References; Tables;
• Pagination: 16p
• Monograph Title: TRB 96th Annual Meeting Compendium of Papers

Subject/Index Terms

• TRT Terms: Mode choice; Perception; Structural equation modeling; Transfers; Waiting time
• Uncontrolled Terms: Transit amenities
• Geographic Terms: Nanjing (China)
• Subject Areas: Planning and Forecasting; Public Transportation;

Filing Info

• Accession Number: 01625981
• Record Type: Publication
• Report/Paper Numbers: 17-01983
• Files: PRP, TRIS, TRB, ATRI
• Created Date: Feb 15 2017 5:03PM