An Exploration of the Relational Effects of Supply Chain Disruptions
Recent catastrophic events have disrupted supply chains around the globe, causing practitioners and academics to look more closely at recovery strategies. Recent examinations of supply chain disruptions focus primarily upon the recovery process and its impacts on firm performance. However, less is known about how supply chain disruptions affect business-to-business (B2B) relationships. This study uses interview data from senior supply chain managers to explore how a firm's disruption recovery processes affect supply chain relationships. Results suggest that firms desire supply chain partner participation in the recovery process and value interpersonal characteristics, including honesty, accessibility, and responsiveness.
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Availability:
- Find a library where document is available. Order URL: http://worldcat.org/oclc/1588960
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Supplemental Notes:
- Copyright © 2012 This abstract is reprinted by permission of The Pennsylvania State University Press.
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Authors:
- Porterfield, Tobin E
- MacDonald, John R
- Griffis, Stanley E
- Publication Date: 2012
Language
- English
Media Info
- Media Type: Web
- Features: Figures; References; Tables;
- Pagination: 399-427
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Serial:
- Transportation Journal
- Volume: 51
- Issue Number: 4
- Publisher: American Society of Transportation and Logistics
- ISSN: 0041-1612
- Serial URL: https://scholarlypublishingcollective.org/psup/transportation-journal
Subject/Index Terms
- TRT Terms: Business practices; Managerial personnel; Service disruption; Strategic planning; Supply chain management; Surveys
- Subject Areas: Administration and Management; Freight Transportation; I10: Economics and Administration; I72: Traffic and Transport Planning;
Filing Info
- Accession Number: 01522143
- Record Type: Publication
- Files: TRIS
- Created Date: Apr 21 2014 1:43PM