Performance Management practices in Europe and the USA

This paper is a result of an international collaborative study between Federal Highway Administration (U.S.) and Rijkswaterstaat (The Netherlands). In this study, government and road authority goals and objectives for performance management were evaluated for different States in the U.S. and different European countries in the interest of advancing the development of the performance management programs in the U.S. and in the Netherlands. Agencies around the world are exploring performance management programs to direct transportation investments, support their governments’ highest priorities, and provide greater accountability to the public for the use of their paid taxes. The need for knowledge on how to manage a performance program and set targets is similar in the U.S. as well as Europe. Some work has already been done in this area, see for instance NCHRP 551. The main focus of this study lies on the organization of the performance management between government and agency level. The objective is to learn from the experiences of a number of individual States in the U.S, an Australian State and countries in the European Union that have used performance management to manage their highway networks. For this research two questionnaires were developed that focus on the way the performance management program is organized. Special attention was paid to the analysis of a “line of sight” and possible criteria to use for the alignment. Both studies, the US and the EU study, were done in parallel in late 2012. This paper provides the state-of-the-practice description of the performance management practices for highway infrastructure networks, the findings and some (common) conclusions.

• Supplemental Notes:
  • This paper was sponsored by TRB committee ABC30 Performance Measurement. Alternate title: Performance Management Practices in Europe and the United States
• Corporate Authors:

  Transportation Research Board

  500 Fifth Street, NW
  Washington, DC  United States  20001
• Authors:
  • van der Lei, Telli E
  • Schoenmaker, Rob
  • Van, Thomas
  • Klok, Max
• Conference:
  • Transportation Research Board 93rd Annual Meeting
  • Location: Washington DC
  • Date: 2014-1-12 to 2014-1-16
• Date: 2014

Language

• English

Media Info

• Media Type: Digital/other
• Features: Appendices; Figures; References; Tables;
• Pagination: 19p
• Monograph Title: TRB 93rd Annual Meeting Compendium of Papers

Subject/Index Terms

• TRT Terms: Administration; Governments; Highways; Management and organization; Performance measurement; Questionnaires; Transportation planning
• Identifier Terms: Rijkswaterstaat; U.S. Federal Highway Administration
• Geographic Terms: Australia; Europe; Netherlands; United States
• Subject Areas: Administration and Management; Highways; Policy; I10: Economics and Administration;

Filing Info

• Accession Number: 01516798
• Record Type: Publication
• Report/Paper Numbers: 14-2317
• Files: TRIS, TRB, ATRI
• Created Date: Mar 4 2014 11:34AM