Efficiency and effectiveness in airline performance using a SBM-NDEA model in the presence of shared input
The operational performance of airline includes production and consumption technologies for transporting passengers and cargoes. By determining the performance of airlines' operations one can get further insights from the obtained results and can develop appropriate policy for improving the operational performance. This paper, for the first time, proposes a novel slacks-based measure network data envelopment analysis (SBM-NDEA) approach to measure both technical efficiency and service effectiveness of airlines. The proposed model represents both the non-storable feature of transportation service and production technologies in a unified framework in the presence of shared input. Also, the proposed model estimates both technical efficiency and service effectiveness. A case study is presented.
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Availability:
- Find a library where document is available. Order URL: http://worldcat.org/oclc/31005945
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Supplemental Notes:
- Abstract reprinted with permission by Elsevier.
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Authors:
- Tavassoli, Mohammad
- Faramarzi, Gholam Reza
- Saen, Reza Farzipoor
- Publication Date: 2014-1
Language
- English
Media Info
- Media Type: Print
- Features: Figures; References; Tables;
- Pagination: pp 146-153
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Serial:
- Journal of Air Transport Management
- Volume: 34
- Issue Number: 0
- Publisher: Elsevier
- ISSN: 0969-6997
- Serial URL: http://www.sciencedirect.com/science/journal/09696997
Subject/Index Terms
- TRT Terms: Airlines; Case studies; Evaluation; Nonparametric analysis; Operations; Productivity; Quality of service
- Uncontrolled Terms: Data envelopment analysis
- Subject Areas: Aviation; Planning and Forecasting; I72: Traffic and Transport Planning;
Filing Info
- Accession Number: 01505165
- Record Type: Publication
- Files: TRIS
- Created Date: Jan 27 2014 10:45AM