Performance management: implications for worldwide usage based on case studies in Europe, Australasia, and the United States

This paper discusses the results of an international scan on transportation performance management conducted in 2009 and follow-up studies, and then converts the key findings for application in the USA and PIARC (World Road Association) nations to help government transport officials in governance and accountability. The scan conducted in-depth reviews of how leading nations in performance management are transparent and accountable with published sets of goals and performance measures and how these measures are presented for consideration of agency budgets. Specifically the scan examined how other countries effectively grow, sustain, and deliver their transportation program. The countries visited are Sweden, England, Australia, and New Zealand. The follow-up studies were aimed at understanding the collegial governance model in Australia and how performance targets can be set and accounted for across independent state borders. A number of key findings and lessons learned for all nations are highlighted and enumerated in the paper. Transportation agencies use performance measures to drive individual, agency, and transportation system performance. Communicating and reporting performance measure results in a format that the public and elected officials can understand is the key to success. These key findings are offered for possible uses by all nations—both developed as well as developing nations.

• Availability:
  • Find a library where document is available. Order URL: http://www.piarc.org/en/order-library/13949-en-Proceedings%20of%20the%20XXIVth%20World%20Road%20Congress,%20Mexico%20-%202011.htm
• Supplemental Notes:
  • Abstract reprinted with permission of the World Road Association – PIARC.
• Corporate Authors:

  World Road Association (PIARC)

  La Grande Arche, Paroi Nord, Niveau 5
  F-92055 La Defense Cedex,   France 
• Authors:
  • Kane, Anthony
  • Yew, Connie
• Conference:
  • 24th World Road Congress
  • Location: Mexico City , Mexico
  • Date: 2011-9-26 to 2011-9-30
• Publication Date: 2011

Language

• English

Media Info

• Media Type: Digital/other
• Features: Figures; Photos; References; Tables;
• Pagination: 11p
• Monograph Title: 24th World Road Congress Proceedings: Roads for a Better Life: Mobility, Sustainability and Development

Subject/Index Terms

• TRT Terms: Administration; Performance measurement; Transportation operations
• Uncontrolled Terms: Performance management
• Geographic Terms: Australia; England; New Zealand; Sweden
• Subject Areas: Administration and Management; Planning and Forecasting; Transportation (General); I10: Economics and Administration; I72: Traffic and Transport Planning;

Filing Info

• Accession Number: 01502328
• Record Type: Publication
• ISBN: 2840602679
• Files: TRIS
• Created Date: Dec 23 2013 11:06AM