Knowledge Management as Part of Strategic Workforce Development in Transportation Agencies
Organizations facing turnover of employees due to retirements, new demands, budget constraints, and other unforeseen circumstances are at risk for large amounts of critical knowledge walking out the door unless steps are taken to preserve it within the organization. Organizational support of knowledge transfer mechanisms that address both the tacit (unwritten experience) and explicit (codified) knowledge is vital to avoid this loss and to quickly on-board new employees. This submission provides a synopsis of NCHRP Project 20-81 and resulting Report 685, entitled: Guide to Implementing Strategies to Attract and Retain a Capable Transportation Workforce as it relates to implementing successful KM programs within transportation agencies. This paper also highlights the importance of KM programs in larger workforce development efforts while providing supplemental KM research and lessons learned. Finally, we provide a detailed description of the Virginia Department of Transportation’s award-winning knowledge management program.
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Supplemental Notes:
- This paper was sponsored by TRB committee AB010T Knowledge Management.
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Corporate Authors:
500 Fifth Street, NW
Washington, DC United States 20001 -
Authors:
- Cronin, Brian
- Heinen, Beth
- Hammer, Maureen L
- Horey, Jeff
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Conference:
- Transportation Research Board 92nd Annual Meeting
- Location: Washington DC, United States
- Date: 2013-1-13 to 2013-1-17
- Date: 2013
Language
- English
Media Info
- Media Type: Digital/other
- Features: Figures; References; Tables;
- Pagination: 13p
- Monograph Title: TRB 92nd Annual Meeting Compendium of Papers
Subject/Index Terms
- TRT Terms: Administration; Case studies; Employees; Human resources management; Knowledge management; Transportation departments; Workforce
- Identifier Terms: Virginia Department of Transportation
- Subject Areas: Administration and Management; Highways; I10: Economics and Administration;
Filing Info
- Accession Number: 01472695
- Record Type: Publication
- Report/Paper Numbers: 13-2705
- Files: PRP, TRIS, TRB, ATRI
- Created Date: Feb 19 2013 8:52AM