Best Practices in Project Delivery Management

Transportation agencies are experiencing unprecedented pressure to deliver projects for constituents. Many factors contribute to this high-demand environment, including increasing congestion, reduced work periods for construction, workforce issues, intense public interest and involvement, and severe revenue pressures. Agencies are seeking ways to deliver projects in the most efficient and expeditious manner possible. The search for solutions to this situation has been a topic of intense interest for those involved in both this domestic scan program and its international counterpart for many years. No fewer than ten proposed topics were aggregated to create the topic for this particular domestic scan. The team-defined Best Practices are those strategies and project-delivery applications that contributed to a state’s success in delivering projects. Many of those cited in this report are clearly best among the best. The analysis conducted for the desk scan refined the list of states for this scan based on several criteria: 1. Program size, 2. Work complexity, 3. Metrics systems, and 4. Performance against those metrics. Arizona, Florida, Missouri, Utah, Virginia, and Washington were chosen for visits due to a history of project delivery innovations and management. The team also visited the City of Phoenix while in Arizona. The scan team developed a hypothesis that common practices would be found among the selected states and that those common practices would exist in key areas of each agency’s organization and process. The scan-team defined four focus areas: 1. Project management –including the wide array of management activities associated with project delivery; 2. Performance measures–the tools used to measure, track, and adjust behavior; 3. Innovative contracting practices–The team sought innovative practices with demonstrable results; 4. Community involvement activities–including outcomes from project inception through the end of construction. The team developed and sent amplifying questions to the agencies prior to the visits to allow them to center their preparations on the specific areas of interest to this scan topic.

• Record URL:
  • http://onlinepubs.trb.org/onlinepubs/nchrp/docs/nchrp20-68A_07-01.pdf
• Record URL:
  • http://domesticscan.org/wp-content/uploads/2010/05/NCHRP-20-68A-Domestic-scan-07-01_Final-Scan-Report_Oct-2009.pdf
• 
• Corporate Authors:

  ARORA and Associates, P.C.

  Princeton Pike Corporate Center, 1200 Lenox Drive, Suite 200
  Lawrenceville, NJ  United States  08648

  American Association of State Highway and Transportation Officials (AASHTO)

  444 North Capitol Street, NW
  Washington, DC  United States  20001

  National Cooperative Highway Research Program

  Transportation Research Board
  500 Fifth Street, NW
  Washington, DC  United States  20001
• Authors:
  • McMinimee, James C
  • Schaftlein, Shari
  • Warne, Thomas R
  • Detmer, Sidonia S
  • Lester, Mark C
  • Mroczka, Gerard F
  • Nichols, David B
  • Taylor, Joyce N
  • Teikari, Alan T
  • Yew, Connie
• Publication Date: 2009-10

Language

• English

Media Info

• Media Type: Web
• Edition: Scan Team Report
• Features: Appendices; Figures; Tables;
• Pagination: 137p

Subject/Index Terms

• TRT Terms: Best practices; Contracting; Innovation; Performance measurement; Project delivery; Project management; Public participation; Transportation departments
• Uncontrolled Terms: Performance management; Scanning studies
• Geographic Terms: Arizona; Florida; Missouri; Phoenix (Arizona); Utah; Virginia; Washington (State)
• Subject Areas: Administration and Management; Transportation (General); I10: Economics and Administration;

Filing Info

• Accession Number: 01345495
• Record Type: Publication
• Report/Paper Numbers: NCHRP Project 20-68A, Scan 07-01
• Files: TRIS
• Created Date: Jul 25 2011 7:11AM